Historically, humanity adapts and restructures itself in response to emergencies that destabilize society at its root: natural disasters, wars and, of course, pandemics. In the information age — also called the “digital age” — the same happens, only abruptly and globally. In many ways, COVID-19 […]
Playing has become part of everyday life. More and more companies apply game logic to their services to offer a simple, friendly, familiar way of keeping users engaged and, above all, doing what the business needs. The closest example […]
With the arrival of COVID-19, the extension of preventive measures and the imminent “new reality” that spread across the world, companies quickly began reassessing how to enable remote work and rethinking their offices, plants and stores to meet distancing rules and other safety precautions. […]
Field service management is critical to any project's success: it is what guarantees the work gets completed to the client's expectations, on budget, on time and to the agreed quality. In other words, good management of field services […]
Companies doing maintenance in any sector usually work under a service level agreement that not only sets out each client's needs but also creates penalties and rewards based on meeting the agreed standards. That agreement, the SLA (Service Level Agreement), has the […]
Since they first appeared, geo-management platforms have closed operational gaps and cut costs for field service organizations. Even so, many companies still don't see what this technology does for streamlining processes and maximizing profitability. So let's look at just […]
