Category
A government operating in the field has a problem the private sector does not: every intervention has to be provable. The pavement that was inspected, the complaint that was handled, the works that were certified. When that lives in spreadsheets and paper reports, the information arrives late and cannot be audited. Here we gather what we have published about digitising public field operations — inspections with evidence, contractor oversight, complaint traceability and dashboards to decide with the day data — together with the cases of municipalities and agencies that did it. It is the category with the most original material on the site, because it is where the work is most verifiable: in the public sector, results are public.
9 posts
In government, efficiency and transparency are essential to delivering quality services to the public. Digitizing field service management (FSM) has become urgent for institutions looking to streamline operations and improve citizen satisfaction. GoDoWorks, the […]
Our CEO Bruno Noccella was invited by ANII and BID LAB (the innovation lab of the Inter-American Development Bank Group), alongside Paola Vargas (lead for entrepreneurship and business development projects at UNDP) from Colombia, for a virtual talk in which the panelists share the keys to growing private companies […]
On Wednesday 15 December the webinar “Government field geo-management: a technology answer for smart cities” took place, focused on the road to smart cities and on the move from traditional management to government geo-management. Out of that technological shift and a change of paradigm built on mobility […]
The seventh Smart Cities Meeting, run by the Sustainable and Smart Development Department of the Municipality of Montevideo, has taken place. The event is a space for cooperation and exchange built around technology and public management. This year's theme was “Public innovation for the […]
GDW Inspections is inspection and audit management software that uses artificial intelligence to manage field staff inside government organizations. It is a web platform linked to mobile devices that understands the processes of each department, agency […]
Government management faces the challenge of connecting supervisors, usually working from an office, with staff in the field. Efficient management means linking those two worlds, so the person in the field always has the support and oversight of the supervisor guiding the […]
When you have to coordinate work in a decentralized way, managing at a distance the activity of a team spread across a territory, the traditional management model runs into trouble. The office, the administrative record and the supervision of the work need to connect and communicate with the people in the field, and to share […]
Government management faces the challenge of connecting supervisors, usually working from an office, with staff in the field. Efficient management means linking those two worlds, so the person in the field always has the support and oversight of the supervisor guiding the […]
The Municipality of Montevideo launched the ABC Sidewalks Plan, aimed at repairing sidewalks at scale, treating public space as a cornerstone of the right to the city. The plan follows four lines: public space; commitment; ABC financing; proximity and information. Residents who want to take part […]
