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Trade marketing and in-store execution

What gets agreed with the chain and what actually happens on the shelf almost never match. The POP material that was never installed, the promotion that started late, the stockout nobody reported until the following week: each of those gaps is a sale that did not happen and does not appear in any report. Here we gather what we have written about measuring in-store execution — audits with photographic evidence, tracking your own prices and the competition, real coverage of the field team — and the cases of consumer goods and pharmaceutical companies that went from guessing to knowing what is happening in each store.

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