Government field operations need this shift in thinking

When we set out to coordinate work in decentralized settings, where we have to manage remotely the activity of a team spread across a wide area, the traditional management model runs into trouble. The world of the office, of administrative records and work supervision, needs to connect and communicate with field staff and share a flow of information that enriches both sides of the work, improving and strengthening each. The answer lies in a change of paradigm, driven by the mobility that today's technological transformation makes possible. 

Today, field service management software, or applications for managing field services, is an innovative industry delivering solutions to a growing number of companies and organizations for their mobile operations. Geo-management, as we call it at GoDoWorks, enables uninterrupted, real-time communication among everyone involved in these complex processes, wherever they are. Supervisors coordinate field work better and stay better informed; field staff are better equipped to record information, their efficiency rises and their working days are better organized. At the same time, at the highest level, every factor and indicator of productivity and efficiency is recorded systematically, making it possible to spot failures and opportunities in time and pinpoint where they are. 

At GoDoWorks, this solution is also available for government management. GDW Government is designed specifically for their field management needs, for inspection work or any other field activity or process that requires connecting and communicating between scattered actors and their particular operations. Thanks to GDW Government, administrations can leave paper records and phone calls to field staff behind and move to a digital model of recording and communication, where contact and information are more constant, reliable and secure. That simplifies the work, both administratively and in the field, and delivers efficiency gains of up to 30%. 

Beyond the improvements tied to delivering the service, going digital also provides a strategic, big-picture view that is far truer to reality and updated in real time, which sharpens decision-making. That makes it possible to run better services for the public, who notice the improvement in quality and whose satisfaction goes up. Some of our leading success stories implementing GDW Government show exactly that.

At GoDoWorks we work internationally from Uruguay, Argentina, Mexico, Colombia and Bolivia, connecting and empowering the work of government. Better processes and optimized resources bring the cost of their operations down and their productivity up, and mean citizens receive better services that they will certainly value.