What mobile workflow is and why you need it

Mobile Workflow is one of the leading trends among companies looking to improve their geo-productivity through geo-management that grows more complex but also more valuable.

What is Mobile Workflow?

Mobile Workflow is a dynamic workflow built for the needs of organizations whose staff are spread across different geographic points.

In other words, it is a shared digital workspace between the people working outside head office, out in the field, and the decision-makers at operations centers.

This kind of workflow creates contextual relevance and operational fluidity for field staff, and a holistic management view and real-time decisions for decision-makers. 

Mobile workflow is the dynamic link between field staff and decision-makers.

How does a Mobile Workflow work?

A Mobile Workflow is a workflow designed specifically for organizations that need part of their staff to be away from head office.

For that reason, Mobile Workflows serve two sets of needs: on one side, field staff needing the right tool at the right moment; on the other, decision-makers needing a full view of what is happening in the organization and the ability to act on the information they receive.

Mobile Workflow: the right tool at the right moment

A mobile workflow raises a field worker's level of contextual relevance. In other words, it increases their ability to adapt to the environment they are in.

To do that, through their smart mobile device, a worker continuously sends information via their GMS (Geo-Management Software).

That information reaches the software's intelligence, which can take one of two broad paths.

On one hand, the information sent can trigger an automatic rule that changes the worker's workflow.

For example, a delay in finishing one job can automatically ripple through every worker's schedule, reordering the next jobs to attend based on distances and average task completion times.

On the other hand, the information sent from the worker's mobile device can raise alerts on decision-makers' dashboards, producing real-time changes to the mobile workflow that alter the worker's tasks and therefore make better use of their resources.

Mobile Workflow: seeing and acting

A Mobile Workflow acts as the link between field staff and decision-makers. That is, every change either side needs to make to the workflow has to be reflected in the mobile workflow.

That makes possible what we call the holistic management view: a decision-maker's ability to see the full picture of the human and non-human resources they have in the field.

The holistic management view has the particular quality of allowing manual or automatic changes to the mobile workflow, which creates a dynamic approach to optimizing resources.

Mobile Workflow connects to automatic dashboards that produce charts and tables for tracking, in real time, the tasks, resources and situations staff have and face.

Why is Mobile Workflow a necessity?

In an increasingly dynamic world, static workflows are a thing of the past. It is essential to start thinking in terms of workflows with the dynamism required, whose overriding aim is to improve value creation in organizations where staff work outside the operations center.

In short, a good Mobile Workflow will help you improve your geo-management and, as a result, your geo-productivity.

At GoDoWorks our mission is to help organizations implement a Mobile Workflow that fits their specific needs. Write to us and let's start working on a dynamic 2021 full of value. Join companies like OSC that are already maximizing their returns with us.